1. Scope
This Privacy Policy applies to the LightHouse website, subscription service, weekly reports, and related support communications. In this policy, “LightHouse,” “we,” “us,” and “our” refer to the operator of LightHouse.
2. Information we collect
Information you provide
- Name, email address, and other contact information submitted when you join, subscribe, or contact us.
- Messages, questions, and other information included in support or research correspondence.
- Subscription details such as plan, status, renewal date, and transaction history.
Payment information
Payments are expected to be processed by Stripe or another disclosed payment provider. LightHouse does not intend to store full payment card numbers. The payment provider processes payment information under its own privacy policy and security practices.
Information collected automatically
Our hosting and service providers may process basic technical information such as IP address, browser type, device type, operating system, requested pages, referral source, and timestamps. We may also use cookies or similar technologies that are necessary to operate the website, remember preferences, protect the service, and understand aggregate website use.
3. How we use information
- Provide the website, weekly reports, subscription access, and customer support.
- Process payments, renewals, cancellations, refunds, and account notices.
- Send service messages and, when permitted, publication or marketing emails.
- Protect the service, prevent fraud or misuse, and troubleshoot technical problems.
- Understand aggregate usage and improve the publication and subscriber experience.
- Comply with legal obligations and enforce our terms.
4. When we share information
We may share information in the following limited circumstances:
- With service providers that help operate LightHouse, such as website hosting, email delivery, payment processing, analytics, security, and customer support providers.
- When reasonably necessary to comply with law, respond to valid legal process, protect rights or safety, investigate fraud, or secure the service.
- In connection with a merger, financing, acquisition, reorganization, or sale of all or part of the business, subject to appropriate confidentiality protections.
- With your direction or consent.
We do not sell personal information, and we do not share it for cross-context behavioral advertising.
5. Data retention
We retain personal information only for as long as reasonably needed to provide the service, maintain required business and tax records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods may vary by the type of information and the reason it is kept.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, email system, or storage method is completely secure, so we cannot guarantee absolute security.
Please do not send payment card details, government identifiers, or other highly sensitive information through ordinary email.
7. Your choices
- Use the unsubscribe link in publication or marketing emails to stop those messages.
- Cancel a paid subscription under the Cancellation and Refund Policy.
- Ask to access, correct, or delete information by contacting us.
- Adjust browser settings to limit nonessential cookies where available.
We may retain certain information when required by law or when reasonably necessary for security, fraud prevention, recordkeeping, or dispute resolution.
8. Children
LightHouse is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child provided personal information may contact us to request deletion.
9. United States operations only
LightHouse is operated from the United States, and the subscription service is offered only to residents of the United States. Information is processed in the United States and other locations where our service providers operate. We do not knowingly offer subscriptions to, or direct the service toward, individuals located outside the United States.
10. Changes to this policy
We may update this policy as the service, providers, or legal requirements change. The revised page will identify its effective date. Material changes will be communicated when required or when reasonably appropriate.
11. Contact
Privacy questions or requests may be sent to support@lighthousehub.app.
